Consumer law

Consumer law in India is established to safeguard the rights of consumers and to promote equitable trade practices. The principal legislation regulating consumer rights is the Consumer Protection Act of 2019, which superseded the previous Act of 1986 in order to address contemporary challenges faced by consumers.

Importance of Consumer law

Consumer Rights

The legislation delineates six fundamental consumer rights, which encompass the right to be informed, the right to make choices, and the right to pursue redress.

Central Consumer Protection Authority (CCPA)

The CCPA was established to promote, safeguard, and enforce consumer rights. It possesses the authority to conduct investigations into violations of consumer law and to initiate class action lawsuits.

Simplified Dispute Resolution

The Act establishes a three-tier mechanism for the redressal of consumer grievances at the District, State, and National levels, thereby facilitating a more accessible process for consumers to lodge complaints

Product Liability

Manufacturers, service providers, and vendors may be held accountable for any injuries or damages resulting from defective products or inadequate services.

E-commerce Regulation

The Act encompasses e-commerce platforms, thereby guaranteeing that online consumers are afforded the same protections as those available to consumers engaging in traditional, offline transactions.

Our Offerings in Consumer Law

We provide an extensive array of legal services within the domain of consumer law, encompassing

Litigation Support: Providing representation for clients in consumer disputes before District Forums, State Commissions, and the National Consumer Disputes Redressal Commission (NCDRC).
Advisory Services: Offering legal counsel pertaining to consumer rights, product liability, and adherence to consumer protection legislation.
Contract Review: Providing assistance in the formulation and examination of consumer-related agreements to guarantee equity and adherence to legal standards.
Dispute Resolution: Utilizing mediation and alternative dispute resolution methods to amicably settle consumer disputes.

Our team of seasoned attorneys is committed to safeguarding consumer rights and ensuring that businesses comply with equitable trade practices, thereby promoting a reliable marketplace.

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